Frequently asked questions
Everything about how Full Collar works and what it costs. Still wondering about something? Email support@fullcollar.com.
What is Full Collar?
Full Collar is job management software for small home service businesses. It handles the whole loop — online requests, quotes your customers approve and sign online, scheduling your crew, change orders, invoices and payments — from your phone or computer.
Who is Full Collar for?
Home service businesses with 1 to 15 people: stump grinding, tree work, hvac, plumbing, electrical, lawn & landscaping, exterior cleaning, excavation & grading, junk removal, dumpster rental, and similar trades. Pick your trades when you sign up and the quote builder shows the tools for them.
How much does Full Collar cost?
Solo is $20/month for 1 user, Crew is $75/month for up to 5 users, and Team is $160/month for 6 or more users. Every feature is on every plan. There’s a 14-day free trial with no credit card.
Is there a contract?
No. Plans are month to month and you can cancel any time in Settings. The free trial needs no credit card.
Do you take a cut of my payments?
No. Cash and checks are free to log. If you turn on online payments, Stripe charges its standard processing rate and we add nothing on top. You can also pass the card fee to the customer where that’s allowed.
Why is it so much cheaper than Jobber or Housecall Pro?
We don’t run a sales team or charge for add-ons, and we build for small crews instead of call centers. You pay for the number of people who log in, not for which features you’re allowed to use.
Does it work on my phone?
Yes. Quoting, scheduling, photos and taking payment are built for a phone in the field first, and everything works on a computer in the office too. There’s nothing to install.
Can customers approve quotes and pay online?
Yes. You text or email a link. The customer picks an option, signs with their name or finger, and can pay a deposit by card or bank through your own Stripe account. You can also mark a quote approved in person.
Can I take deposits or bill part of a job?
Yes. A deposit on a quote becomes an invoice the customer can pay right away, and you can send progress bills by percent, dollar amount or line item. The final invoice subtracts what was billed earlier.
How do change orders work?
Add extra (or less) work to a job from your price book or as custom items. The customer signs on your phone or approves from a link, and approved changes are added to the job and its invoice — even after it’s been invoiced.
Does it sync with QuickBooks?
Yes. Invoices and payments push to QuickBooks Online automatically on every plan.
Can my crew use it without seeing prices?
Yes. Crew members see their jobs, addresses, notes and photos on their phone and calendar, but never your prices, margins or other customers.
Can I get my data out?
Yes. One button downloads every customer, quote, job, invoice, payment and photo link as spreadsheets. Your data is never held hostage.
Is there a free trial?
Yes — 14 days free, no credit card. You start on the Solo plan and can switch plans or subscribe any time from Settings.